Privacy Policy

Welcome to iRepair, located in Luton. Your privacy is of great importance to us. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from iRepair.

Personal Information We Collect

When you visit iRepair, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

When you attempt a transaction, as part of buying or selling process, we collect personal information from you including your name, address, payment information (including credit card numbers), email address, and phone number. This is referred to as “Order Information”.

How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

1. Communicate with you;
2. Screen our orders for potential risk or fraud; and
3. Provide you with information or advertising relating to our products or services in line with the preferences you have shared with us.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our site (for example, by generating analytics about how our customers browse and interact with the site, and to assess the success of our marketing and advertising campaigns).

We also use Google Analytics to help us understand how our customers use the site -- you can read more about how Google uses your Personal Information here: https://policies.google.com/privacy?hl=en-US  You can also opt-out of Google Analytics here: https://support.google.com/analytics/answer/181881?hl=en

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at [email protected] or by mail using the details provided below: 611 Hitchin Rd, Luton, LU2 7UP.